Number Transfer PIN: “Verizon consumer accounts now require a dedicated six-digit PIN to port a line to a new service provider,” the spokesperson said.Port Freeze: “Customers have the option to enable a Port Freeze that will prevent their number from being Ported Out to another carrier without first removing the Port Freeze.” You can request a Port Freeze by calling Verizon Customer Service (*611) from your mobile phone.Two-Factor Authentication: Customers are encouraged to set up two-factor authentication inside the free My Verizon app ( Android or iOS).“Verizon requires customers to complete enhanced authentication steps to perform a SIM card change or device change request,” a spokesperson told Team Clark. Verizon said it has put several security enhancements in place to prevent SIM swapping. I reached out to them to find out the latest procedures and protocols they have put in place to counteract SIM swap scams. You may be wondering what popular wireless carriers are doing about SIM swapping. What Cell Phone Carriers Are Doing To Prevent SIM Card Swapping That means they have access to any codes sent through an email or text message. How? While two-factor authentication is typically a decent form of protection, the scammer now has access to your phone number and email. Once scammers successfully take over your phone, they can access your bank account, social media accounts, email account and more. Then they ask the provider to activate a new SIM card connected to your phone number on a new phone - a phone they own.” SIM swapping, or a SIM swap scam, happens when a crook is able to take control of the personal information stored on your SIM card by using it on another phone.Īccording to the Federal Trade Commission (FTC), a successful SIM swap can occur if a scammer impersonates you and contacts your phone service provider with a bogus story.Īccording to the FTC’s website, “They may call your cell phone service provider and say your phone was lost or damaged. Additional Tips To Prevent This Scam From Happening to You.

MVNOs (Dish, TracFone, Consumer Cellular and More).How To Prevent Sim Swapping With Your Cell Phone Carrier.I’ll also share some tips on how you can stay safe using today’s technology. In this article, I’ll explain what SIM swapping is and what phone carriers are doing about the issue.

While that statistic isn’t surprising, it does show how many of us are susceptible to a dangerous scam: SIM swapping. According to the Pew Research Center, almost all American adults (97%) own a cell phone.

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